When packaging goes wrong (or actually the supplier)

We have a new build underway. The subcontract company (a good quality outfit) email me to let me know that our GSM modules have arrived.

That ought to mean that a customer build can proceed; but not yet.

For the second time in recent builds the parts have arrived not in a vacuum sealed dry bag protecting the moisture sensitive parts, but in open waffle trays wrapped in bubble wrap.

Unfortunately this is not how our parts were packed
(picture from http://www.ebnonline.com/author.asp?section_id=2480&doc_id=269960)

This ought never to happen. It's easy for any distributor to get handling advice about moisture sensitive components. However it's also easy to neglect when customers order part trays or tubes. No doubt it's difficult and time consuming to re-bake or re-bag items but the potential field failure cost of using the product is far greater in both monetary and reputation terms.

Another supplier who has failed to make the grade. Very sad.

We can't use the components without at least an extended bake or replacement parts. Now the explanation to the end customer about why the build has been delayed...